Swiss International Air Lines AG (Formerly Crossair) is the flag carrier airline of Switzerland operating over 70 scheduled services in Europe and to North America, South America, Africa and Asia. Its main hub is Zurich Airport. Flghts to Marrakech, Belgrade, Stockholm, Oslo, Gothenburg and London Gatwick have been added to its Geneva service. Swiss will be further expanding its route network with new services to Rome, Lisbon and Copenhagen.
Swiss is a subsidiary of the German airline Lufthansa and shares Lufthansa's Miles and More frequent flyer program.
How to check in
The wide range of choices offered by Swiss at check-in make planning your trip much easier: check-in machines at the airport; an automated option where the check-in is done for you; mobile check-in, with your boarding pass being sent directly to your phone; or web check-in which allows you to check in online. Whether travelling with or without baggage you can use web check-in and mobile check-in from 23 hours before departure. As always, check-in times and counter/gate closures vary by airport and route.
Baggage Allowance and Fees
The maximum weight for carry-on luggage is 18lbs (8kg) and the size limit is 55cmx40cmx23cm. Economy passengers can carry on 1 bag and other classes 2 bags. Hold luggage allowance also varies with booking class: economy passengers can check in 1 bag with a maximum weight of 50lbs (23kg), business class 2 bags and first class 3 bags with a max weight of 70lbs (32kg). Rules do vary between routes though: the number of items of baggage, and in some cases the weight limit, may be higher on some routes for economy passengers. There are increased baggage allowances for frequent flyers. If you have more bags than the permitted allowance or they exceed the weight or measurement restrictions then you will be charged additional fees. Some checked items (e.g. bicycles) will be charged a fixed handling fee based on size, fragility, or other requirements.
Passengers can make their seating selection during the booking process, it can also be reserved or changed up to 48hrs before the flight. Seats can be selected or changed with web check-in. On intercontinental flights you can also reserve a seat in economy class; however, SWISS do not to guarantee seat choices. Seating on intercontinental economy flights is arranged 2-4-2 with a seat width of 44cm (the standard size for this class of seating).
In the case of payments made by credit card a fee is charged. The fee varies from country to country, the current rate for flights departing from the UK is £4.50 per ticket. Private and corporate customers may still purchase tickets without having to pay any additional charges by making non-credit-card payment at a travel agency or SWISS Ticket Office, or by using certain other types of payment (including some debit cards) when purchasing on the SWISS website.
Meals, Snacks and Drinks
Swiss offer various options on food. In the first class restaurant you can dine when you like on a multi-course meal accompanied by a selection of premium wines. On overnight flights a la carte meals are also available. Passengers with special food requirements will find a large selection of special meals on European flights in the SWISS Business and on all intercontinental flights.
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